Location
This hotel, perfect for beach vacationers and families, is located about one mile from the beach, just outside of Puerto de la Cruz. The center with all its tourist hotspots can be reached within around 1 mile.
Facilities
The hotel was modernized in 2023. The hotel has a suite and 299 double rooms, which are located on 17 stories and are reachable by 5 elevators. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a currency exchange service ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Travelers with their own cars can use the parking spaces (no extra charge) (subject to availability). Other services include medical assistance, room service (for a fee), a wake-up call service and a hairdresser. 3 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the sea view from a balcony or terrace. On request, children's beds can be provided for a fee. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. 4 wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 2 heated indoor and outdoor pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features outdoor lounge chairs and umbrellas, is time well spent. Those who wish to stay active while on vacation can enjoy on-site bocce. For a fee, paragliding is also available. The hotel offers numerous indoor sports, including a gym, table tennis and darts or, for a fee, billiards. Various wellness options, such as a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, anti-aging treatments, a solarium, aromatherapy and cellulite treatment, are offered for a fee. Recreational facilities include an entertainment program, a kids' disco and live music.
Meals
Dining facilities include a breakfast room, a café and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include a bed and breakfast package, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and lactose-free food can be prepared on request. The hotel also offers snacks. The show cooking is a particularly special attraction. International brands are available for an additional fee. There are non-alcoholic beverages and alcoholic beverages as well.
Payment
The hotel accepts payment by major credit cards.